(Shipping & Delivery for Sellers)

Not all products can be shipped everywhere.
Shipping restrictions exist to comply with laws, safety rules, carrier policies, and customs regulations — especially for international orders.

This guide explains:

• Common restricted items
• Country-based shipping limits
• How restrictions apply to Dispatched by Kingston Express
• What sellers should do before enabling shipping

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Why Shipping Restrictions Exist #

Shipping restrictions are enforced to:

• Protect public safety
• Comply with international laws
• Prevent customs violations
• Reduce failed or seized shipments

📌 Restrictions are legal requirements — not platform preferences.

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Item-Based Shipping Restrictions (Common Categories) #

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1. Hazardous & Dangerous Goods #

Typically restricted or prohibited:

• Flammable liquids
• Aerosols
• Explosives
• Compressed gases

🚫 Not eligible for dispatchment or standard shipping.

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2. Batteries & Electronics (Special Rules) #

Often restricted:

• Loose lithium batteries
• Power banks
• High-capacity battery devices

⚠️ May require special handling or be blocked internationally.

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3. Liquids, Gels & Chemicals #

Examples:

• Perfumes
• Cosmetics
• Cleaning chemicals

📌 Leak risk and customs controls apply.

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4. Food, Supplements & Consumables #

Commonly restricted:

• Perishable food
• Supplements
• Herbal products

⚠️ Many countries require permits or ban imports entirely.

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5. Medical & Health-Related Items #

May require:

• Licenses
• Prescriptions
• Regulatory approval

🚫 Often blocked internationally.

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6. Counterfeit, Branded & Copyrighted Goods #

Strictly prohibited:

• Counterfeit items
• Unauthorized branded goods

🚫 Seizure can occur without warning.

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Country-Based Shipping Restrictions #

Each country controls:

• What can be imported
• Quantity limits
• Required documentation

Examples of country-based restrictions:

• Alcohol restricted in many countries
• Electronics limited by voltage or certification
• Cosmetics banned without ingredient disclosure

📌 A product allowed locally may be banned elsewhere.

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How Restrictions Apply to Dispatched by Kingston Express #

When using Dispatched by Kingston Express:

• Inventory eligibility is reviewed
• Restricted items may be:
  • Blocked from dispatchment
  • Blocked from international shipping only
• Kingston Express may prevent shipment automatically

📦 This protects sellers from legal issues.

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Seller Responsibilities (Very Important) #

Sellers must:
✔ Know what they are selling
✔ Avoid restricted items
✔ Provide accurate product descriptions
✔ Check eligibility before enabling international shipping

⚠️ “I didn’t know” does not prevent enforcement.

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What Happens If a Restricted Item Is Shipped? #

Possible outcomes:

• Shipment delayed
• Shipment returned to sender
• Shipment seized by customs
• Order cancelled
• Seller eligibility affected

📉 These outcomes are often irreversible.

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How Sellers Can Avoid Restriction Issues #

✔ Research destination country rules
✔ Start with non-restricted products
✔ Use Dispatched by Kingston Express for guidance
✔ Ask support before listing questionable items

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When to Contact Support #

Contact **Kingston Express Support if:

• You’re unsure if an item can ship internationally
• A shipment is blocked due to restrictions
• You need clarification before enabling shipping

📧 Include product name and destination country.

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Common Seller Mistakes to Avoid #

❌ Shipping restricted items internationally
❌ Mislabeling product contents
❌ Enabling international shipping blindly
❌ Ignoring customs requirements

⚠️ These mistakes often lead to losses.

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Final Tip #

Shipping restrictions protect you, the customer, and the marketplace.
Sellers who understand item and country limits — and rely on Dispatched by Kingston Express — avoid costly mistakes and scale safely 🌍📦🚚