View Categories

Understanding the Dokan Seller Dashboard on Kingston Express

2 min read

The Seller Dashboard is your control center on Kingston Express.
It’s where you manage products, orders, customers, payments, and your store settings — all in one place.

This guide breaks down each main section so you know exactly what everything does.


What Is the Dokan Seller Dashboard? #

https://cdn.wedevs.com/uploads/2019/11/Ensure-the-Best-Frontend-Experience-for-Your-Vendors-with-Dokan-1-1024x559.png
https://cdn.wedevs.com/uploads/docs/dokan-seller-dashboard-products.png

The Dokan Seller Dashboard is the backend area where sellers:

  • List and manage products
  • Process orders
  • Update store settings
  • Track earnings and performance

📌 Only approved sellers can access this dashboard.


Dashboard Overview (Main Screen) #

When you first open the dashboard, you’ll see a summary of:

  • Total sales
  • Orders
  • Earnings
  • Recent activity

📊 This gives you a quick snapshot of how your store is performing.


Products Section #

https://cdn.wedevs.com/uploads/docs/dokan-seller-dashboard-products.png
https://cdn.wedevs.com/uploads/2021/03/add-external-product-1-1024x521.png

What you can do here: #

  • Add new products
  • Edit existing products
  • Update prices and stock
  • Hide or delete products

📦 This is where your store inventory lives.


Orders Section #

https://cdn.wedevs.com/uploads/2019/10/order-listing-1024x573.png
https://cdn.wedevs.com/uploads/2019/10/order-details-1.png

What you can do here: #

  • View new and past orders
  • Change order statuses
  • Contact customers
  • Add order notes

🛒 Fast order handling leads to better reviews.


Withdrawals / Earnings #

https://dokan.co/app/uploads/2024/01/This-is-a-screenshot-of-withdraw-charges-settings.jpg
https://dokan.co/app/uploads/2024/09/reports-dashboard.webp

What you’ll see: #

  • Available balance
  • Pending withdrawals
  • Completed payouts

💰 Withdrawals depend on marketplace rules and schedule.


Store Settings #

Here you can:

  • Update store name and description
  • Upload logo and banner
  • Set store location
  • Configure shipping and policies

🏪 A complete store profile builds customer trust.


Reviews & Ratings #

https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d8b2c7a-fe73-4ff3-9cf3-0ef7c8d40290.png?auto=format&ch=Width%2CDPR&h=450&ixlib=rb-1.0.0&q=50&w=750
https://www.alphr.com/wp-content/uploads/2023/04/marketplace.png
  • View customer reviews
  • Monitor ratings
  • Improve based on feedback

Good ratings improve visibility and sales.


Support & Messaging #

https://cdn.wedevs.com/uploads/2018/06/dokan-live-chat.png
https://wedevs.s3.amazonaws.com/uploads/2017/08/wedevs-my-account-support.png

Use this area to:

  • Respond to customer messages
  • Answer product questions
  • Resolve issues quickly

💬 Fast replies = happier customers.


Dashboard Navigation Tips #

✔ Use the left menu to move between sections
✔ Save changes before leaving pages
✔ Use desktop for bulk product management
✔ Check dashboard daily for orders


Common Seller Mistakes to Avoid #

❌ Ignoring new orders
❌ Forgetting to update stock
❌ Leaving store profile incomplete
❌ Not responding to messages

📌 Consistency matters.


Final Tip #

Once you understand the Seller Dashboard, everything else becomes easier.
Master this area first — it’s the foundation of your success on Kingston Express 🚀

Leave a Reply

Your email address will not be published. Required fields are marked *

Main Menu