Setting your store location and address is essential for accurate shipping, local delivery visibility, and smooth order fulfillment.
This guide shows you how to correctly configure your location using the **Dokan Multivendor seller dashboard.

Why Store Location Matters #

Your store location helps:

• Calculate shipping and delivery fees
• Show customers where you’re based
• Improve local search visibility
• Reduce delivery delays and confusion

📌 Incorrect location details often cause delivery issues.

Step 1: Open Store Settings #

1. Log in to your Seller Dashboard
2. Click Settings
3. Select the Store tab

Step 2: Enter Your Store Address #

Fill in the address fields provided:

• Street address
• City / Town
• Parish
• Country

📍 Use your actual operating location or dispatch point.

Step 3: Set Your Store Location on the Map #

If map selection is enabled:

• Drag the map pin to your exact location
• Zoom in for better accuracy

🗺️ This helps with distance-based delivery calculations.

Step 4: Choose Your Delivery Area (If Available) #

Some setups allow you to:

• Limit delivery to certain areas
• Define local delivery zones

🚚 This helps avoid orders you can’t fulfill.

Step 5: Save Your Changes #

Once your address and location are set:

• Click Save Changes
• Refresh your store page to confirm

✅ Location updates apply immediately.

What Customers Can See #

Depending on settings, customers may see:

• Your store location
• Distance-based delivery options
• Local seller indicators

🛍️ Accurate location builds confidence and transparency.

Common Location Setup Mistakes #

❌ Using a vague or incomplete address
❌ Setting the wrong parish or city
❌ Not updating location after moving
❌ Pin placed far from actual location

⚠️ These lead to delayed or failed deliveries.

Tips for Better Location Setup #

✔ Use a consistent address format
✔ Update location if your dispatch point changes
✔ Double-check spelling and parish
✔ Test delivery options as a customer

For Sellers Using Pickup Options #

If you offer pickup:

• Use the pickup location address
• Provide clear instructions in store policy

📌 Customers rely on this info for collection.

Final Tip #

Your store location is a core part of your seller setup.
Getting it right from the start helps ensure accurate shipping, smoother deliveries, and happier customers 🚚