Sales Tax Explained #

(Buyer & Seller Help Center — Kingston Express)

Sales tax may apply to some purchases on Kingston Express, depending on the product, seller, and delivery location.

This guide explains:

• When sales tax applies
• Who charges and collects it
• How it appears at checkout
• How refunds affect sales tax
• What sellers need to know

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💡 What Is Sales Tax? #

Sales tax is a government-required charge applied to certain goods or services at the time of sale.

📌 It is not a marketplace fee and does not go to Kingston Express.

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🛒 When Is Sales Tax Applied? #

Sales tax may apply based on:

• The type of product
• Seller tax obligations
• Buyer’s delivery location
• Local tax laws

📌 Not all products or orders are taxed.

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🧮 How Sales Tax Appears at Checkout #

If applicable, sales tax will:

• Appear as a separate line item at checkout
• Be included in the order total
• Be shown before you confirm payment

📌 You will always see tax before placing the order.

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👤 Who Collects Sales Tax? #

This depends on the order type:

🔹 Seller-Managed Orders #

• The seller may be responsible for tax collection
• Tax rules depend on seller registration and location

🔹 Dispatched by Kingston Express Orders #

• Tax handling may be automated
• Tax is calculated based on applicable rules

📌 Responsibility follows legal requirements, not preference.

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🌍 Sales Tax on International Orders #

For international orders:

• Sales tax may not apply
• Customs duties or import taxes may apply instead
• These are usually paid by the buyer

📌 Sales tax and customs duties are different charges.

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🔄 How Refunds Affect Sales Tax #

If an order is refunded:

• Any collected sales tax is refunded as well
• Partial refunds include proportional tax amounts

📌 Tax refunds follow the same method as the original payment.

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🧑‍💼 What Sellers Should Know About Sales Tax #

Sellers are responsible for:

• Understanding their tax obligations
• Setting up tax settings correctly
• Complying with local tax laws

📌 Kingston Express does not provide tax advice.

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🛡️ Important Things to Know #

• Tax rules may change
• Tax amounts may vary by location
• Kingston Express applies tax where required
• Support cannot override tax rules

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✔ QUICK FAQs #

Q: Why was sales tax added to my order?
A: Because the product or location requires it by law.

Q: Is sales tax the same as customs or import tax?
A: No. Sales tax applies at checkout; customs fees apply at delivery.

Q: Can sales tax be removed from my order?
A: No. Taxes are required by law where applicable.

Q: Will I get sales tax back if I get a refund?
A: Yes. Approved refunds include applicable tax.

Q: Does dispatchment change sales tax rules?
A: No. Tax rules are based on law, not delivery method.

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🏁 Final Tip #

👉 If sales tax appears, it’s required — not optional.
Always review your order summary before confirming payment.