Some sellers may be required to complete verification before fully selling on Kingston Express.
Verification helps protect customers, reduce fraud, and maintain a trusted marketplace.

This guide explains when verification is required, what documents may be requested, and how to complete the process smoothly.

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Why Seller Verification Exists #

Seller verification helps to:

• Confirm seller identity
• Prevent fake or duplicate stores
• Protect customers and payments
• Ensure legal and policy compliance

📌 Not all sellers are required to verify immediately.

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When Verification May Be Required #

Verification may be requested:

• During seller onboarding
• Before enabling withdrawals
• When suspicious activity is detected
• For high-value or international selling
• After customer complaints or disputes

⏳ You’ll be notified if verification is required.

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Common Verification Information Requested #

You may be asked to provide:

• Government-issued ID (passport, driver’s license, etc.)
• Proof of address
• Business registration (if applicable)
• Bank or payment details verification

📎 Only submit clear and valid documents.

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How to Submit Verification Documents #

1. Log in to your Seller Dashboard
2. Look for a Verification or Notice alert
3. Upload the requested documents
4. Submit for review

📧 Follow any instructions sent by email carefully.

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Tips for Faster Verification Approval #

✔ Upload clear, readable documents
✔ Make sure names match your account
✔ Avoid cropped or blurry photos
✔ Submit only what is requested

⚠️ Incorrect or unreadable documents cause delays.

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How Long Verification Takes #

Verification time depends on:

• Document completeness
• Volume of verification requests
• Type of verification required

⏳ Most reviews are completed within a few business days.

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What Happens After Verification #

Once approved:

• Full seller features are unlocked
• Withdrawals may be enabled
• Selling limits (if any) may be removed

✅ You’ll receive confirmation when verification is complete.

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What If Verification Is Not Approved? #

If verification fails:

• You’ll usually receive an explanation
• You may be asked to resubmit documents
• In rare cases, selling privileges may remain limited

📌 Always follow the instructions provided.

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Security & Privacy Notice #

🔒 Kingston Express:

• Uses verification only for security purposes
• Does not publicly display your documents
• Protects your data according to platform policies

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Common Seller Mistakes to Avoid #

❌ Submitting expired IDs
❌ Using someone else’s documents
❌ Uploading screenshots instead of photos
❌ Ignoring verification emails

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Final Tip #

Verification is a one-time step that protects your business long-term. Completing it quickly helps you sell without interruptions and build buyer trust 🤝