A complete seller profile builds trust, improves visibility, and helps customers feel confident buying from you.
This guide shows you exactly how to complete your seller profile using the **Dokan Multivendor dashboard.

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Why Your Seller Profile Matters #

A strong profile helps:

• Customers trust your store
• Increase conversions and sales
• Reduce customer questions
• Improve ratings and reviews

📌 Incomplete profiles often lead to fewer orders.

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Step 1: Log In to Your Seller Dashboard #

1. Log in to My Account
2. Click Seller Dashboard
3. Go to Settings

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Step 2: Open Store Settings #

Inside Settings, click Store.

This is where you manage:

• Store name
• Store description
• Contact information
• Location details

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Step 3: Confirm or Edit Your Store Name #

• Make sure your store name is clear and professional
• Avoid symbols or misleading names
• This name is shown publicly to customers

🏪 Your store name is your brand.

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Step 4: Add a Store Description #

Write a short but clear description:

• What you sell
• What makes your store special
• What customers can expect

📝 Example:

“We sell quality fashion and accessories with fast local delivery across Kingston.”

✔ Keep it simple
✔ Avoid spammy language

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Step 5: Add Contact Information #

Provide:

• Business email (if different)
• Phone number (recommended)

📞 Accurate contact info helps with deliveries and customer trust.

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Step 6: Set Your Store Location & Address #

Add:

• Parish / city
• Full address (if required)
• Map location (if enabled)

📍 This helps with shipping calculations and local visibility.

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Step 7: Save Your Changes #

After completing your profile:

• Click Save Changes
• Confirm updates were successful

✅ Your profile updates immediately.

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What Customers See on Your Store Page #

Customers can see:

• Store name & description
• Products you sell
• Ratings & reviews
• Contact options

🛍️ Your profile is your storefront.

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Common Profile Mistakes to Avoid #

❌ Leaving the description empty
❌ Using unprofessional store names
❌ Missing contact info
❌ Incorrect location details

⚠️ These reduce buyer confidence.

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Helpful Tips for a Strong Seller Profile #

✔ Be honest and clear
✔ Keep information up to date
✔ Use friendly, professional language
✔ Review your profile as a customer

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Final Tip #

Your seller profile is often the first impression customers have of your business. Completing it properly sets you up for long-term success on Kingston Express ⭐