Logging in to your Kingston Express account lets you track orders, manage your profile, access rewards, and contact sellers.
This guide walks you through step by step how to log in and what to do if you have trouble.

Step 1: Go to the Kingston Express Website #

1. Open your web browser
2. Visit the Kingston Express website
3. Click My Account (usually at the top of the page)

Step 2: Enter Your Login Details #

On the login page:

• Enter your email address or username
• Enter your password
• Click Log In

🔐 Make sure you use the same email you used when creating your account.

Step 3: Access Your Account Dashboard #

Once logged in, you’ll be taken to your My Account dashboard, where you can:

• View and track orders
• Manage addresses
• Check wallet, points, or gift cards
• Update account details
• Contact sellers

Forgot Your Password? #

If you can’t remember your password:

1. Click Lost your password?
2. Enter your email address
3. Check your email for the reset link
4. Create a new password and log in again

📧 Check your Spam/Junk folder if you don’t see the email.

Logging In on Mobile #

✔ The login steps are the same on mobile
✔ Use a stable internet connection
✔ Make sure your browser is up to date

📱 The Kingston Express website is mobile-friendly.

Common Login Issues & Fixes #

Email Not Recognized #

• Make sure you used the correct email
• Check if you checked out as a guest

Incorrect Password #

• Use Lost your password? to reset

Page Not Loading #

• Refresh the page
• Try another browser or device

When to Contact Support #

Contact Kingston Express Support if:

• You can’t access your account after resetting your password
• You’re not receiving reset emails
• You believe your account was created with the wrong email

📌 Provide your full name and email used at signup.

Helpful Tips #

✔ Save your login details securely
✔ Log out on shared devices
✔ Use a strong password
✔ Keep your email address up to date

Final Tip #

Logging in gives you full access to your Kingston Express experience. If you ever have trouble, password reset and support options are always available 😊