KINGSTON EXPRESS #

SELLER FEES, COMMISSIONS & PAYOUT TERMS #

Last Updated: [Insert Date]

These Seller Fees, Commissions & Payout Terms (“Fee Terms”) govern how fees are calculated, charged, withheld, and how payouts are issued to sellers using the Kingston Express platform.

These Fee Terms apply to all third-party sellers and form part of the Marketplace Seller Agreement.

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1. OVERVIEW #

By selling on Kingston Express, sellers agree to pay applicable fees in exchange for access to the Platform, transaction processing, and optional dispatchment services.

All fees may be deducted from seller proceeds or billed separately as described below.

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2. COMMISSION RATES (NON-NEGOTIABLE) #

2.1 Marketplace Commission #

Kingston Express charges a commission on each completed sale.

• Commission rates are calculated as a percentage of the item sale price
• Rates may vary by:
  • Product category
  • Seller type
  • Promotional programs
• Applicable commission rates are displayed in Seller Central or otherwise communicated in writing

Commissions apply only to completed orders and are non-refundable except where required by law.

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3. DISPATCHMENT FEES #

(Dispatched by Kingston Express)

Sellers enrolled in Dispatched by Kingston Express agree to pay dispatchment-related fees, which may include:

• Inventory intake fees
• Order handling and packing fees
• Dispatchment and delivery coordination fees
• Return processing fees

Dispatchment fees:

• Are based on item size, weight, volume, or handling requirements
• Are published in Seller Central or the applicable fee schedule
• Apply regardless of whether an order is later returned, subject to policy terms

Dispatchment fees do not transfer seller-of-record or product liability.

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4. STORAGE FEES #

Where Seller Inventory is stored in Kingston Express facilities, storage fees may apply.

Storage fees:

• Are calculated based on space, volume, or duration
• May vary by inventory type or season
• Are charged periodically as disclosed in Seller Central

Kingston Express may:

• Impose long-term storage fees
• Require inventory removal
• Dispose of abandoned inventory in accordance with policy

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5. PAYOUT CALCULATION #

Seller payouts are calculated as follows:

Gross Order Amount
minus
• Marketplace commissions
• Dispatchment fees
• Storage fees
• Refunds and adjustments
• Chargebacks and dispute-related deductions
• Applicable taxes or regulatory deductions

equals

Net Seller Payout

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6. PAYOUT SCHEDULE #

Payouts are issued according to the schedule displayed in Seller Central.

Payout timing may depend on:

• Order completion status
• Return or dispute windows
• Seller performance metrics
• Verification and compliance reviews

Kingston Express does not guarantee payout timing and may delay payouts where reasonably necessary.

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7. RESERVES, HOLDS & WITHHOLDING (NON-NEGOTIABLE) #

Kingston Express may establish reserves, place temporary holds, or withhold seller funds where reasonably necessary to:

• Manage fraud or abuse risk
• Cover anticipated refunds or chargebacks
• Address policy violations
• Comply with legal or regulatory obligations
• Protect platform integrity

Reserves may be:

• Rolling
• Fixed
• Percentage-based

Such measures may continue after account suspension or termination until obligations are resolved.

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8. CHARGEBACKS & PAYMENT DISPUTES #

8.1 Chargeback Deductions #

Where a buyer initiates a chargeback or payment dispute:

• The disputed amount may be immediately deducted from seller funds
• Additional chargeback processing fees may apply
• Funds may be held pending resolution

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8.2 Resolution #

If a chargeback is resolved in favor of the buyer:

• The seller bears the financial responsibility

If resolved in favor of Kingston Express or the seller:

• Withheld funds may be released, subject to applicable fees

Excessive chargebacks may result in enforcement action.

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9. ERRORS, ADJUSTMENTS & CORRECTIONS #

Kingston Express may correct:

• Fee calculation errors
• Payout inaccuracies
• Duplicate or incorrect transactions

Adjustments may be applied to current or future payouts.

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10. TAXES & REPORTING #

Sellers are solely responsible for:

• Determining applicable taxes
• Remitting taxes to authorities
• Providing accurate tax information

Kingston Express does not provide tax advice.

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11. MODIFICATIONS TO FEES #

Kingston Express may modify fees, commission rates, or payout terms with reasonable notice.

Updated fees will be published in Seller Central or otherwise communicated.

Continued use of the Platform constitutes acceptance of updated Fee Terms.

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12. DISPUTES & INQUIRIES #

Sellers may submit payout or fee inquiries through Seller Central within the timeframes specified on the Platform.

Failure to raise disputes within the allowed timeframe may result in forfeiture of the claim.