KINGSTON EXPRESS #

SELLER VERIFICATION (KYC / KYB) POLICY #

Last Updated: [Insert Date]

This Seller Verification (Know Your Customer / Know Your Business) Policy (“Verification Policy”) sets out the requirements for verifying the identity and legitimacy of sellers operating on the Kingston Express platform.

This Policy applies to all third-party sellers and forms part of the Marketplace Seller Agreement and related platform policies.

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1. PURPOSE #

Kingston Express conducts seller verification to:

• Protect buyers and the Platform
• Prevent fraud, abuse, and unlawful activity
• Comply with legal, regulatory, and risk-management obligations
• Maintain trust and marketplace integrity

Failure to comply with this Policy may result in enforcement action.

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2. WHO MUST BE VERIFIED #

All sellers must successfully complete verification:

• Before listing or selling products, and
• On an ongoing basis, as required by Kingston Express

Verification requirements may differ for:

• Individual sellers
• Registered businesses
• High-risk categories or volumes

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3. REQUIRED VERIFICATION INFORMATION & DOCUMENTS #

3.1 Individual Sellers (KYC) #

May be required to provide:

• Full legal name
• Date of birth
• Government-issued photo identification
• Residential address
• Contact information
• Bank or payout account details

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3.2 Business Sellers (KYB) #

May be required to provide:

• Registered business name
• Business registration documents
• Tax registration number (TRN) or equivalent
• Registered address and operating address
• Director(s), owner(s), or beneficial owner details
• Authorized signatory identification
• Business bank account details

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3.3 Additional Information #

Kingston Express may request additional documentation where:

• Required by law
• Necessary to assess risk
• Products or categories are regulated
• Dispatchment services are used

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4. VERIFICATION PROCESS #

Verification may involve:

• Manual review
• Automated checks
• Third-party verification services

Kingston Express may:

• Approve verification
• Request additional information
• Reject verification where requirements are not met

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5. RE-VERIFICATION TRIGGERS #

Sellers may be required to re-verify where:

• Account information changes
• Ownership or control changes
• Bank or payout details are updated
• Seller performance or activity changes materially
• Fraud, abuse, or policy violations are suspected
• Periodic reviews are conducted

Failure to complete re-verification may result in account restrictions.

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6. FALSE, INACCURATE, OR MISLEADING INFORMATION #

Providing false, inaccurate, misleading, or incomplete information is strictly prohibited.

Consequences may include:

• Immediate suspension of selling privileges
• Withholding of funds
• Termination of seller account
• Removal from Dispatchment Services
• Reporting to relevant authorities where required by law

These actions may be taken without prior notice where risk is identified.

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7. ONGOING MONITORING #

Kingston Express may conduct ongoing monitoring of sellers, including:

• Transaction patterns
• Performance metrics
• Buyer complaints
• Compliance with platform policies

Monitoring may be automated or manual and may result in requests for additional verification.

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8. USE OF VERIFICATION INFORMATION #

Verification information is used solely to:

• Verify seller identity and legitimacy
• Manage platform risk
• Comply with legal obligations

Handling of personal data is governed by the Privacy Notice.

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9. FAILURE TO VERIFY #

If a seller fails to:

• Complete initial verification, or
• Complete re-verification when requested

Kingston Express may:

• Restrict account functionality
• Suspend listings
• Delay or withhold payouts
• Terminate the seller account

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10. POLICY UPDATES #

This Verification Policy may be updated from time to time.

Continued use of the Platform constitutes acceptance of the updated Policy.

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11. CONTACT #

For verification-related questions, sellers may contact Kingston Express through Seller Central or via:

Email: [email protected]