Keeping your profile information up to date helps ensure smooth deliveries, faster support, and a better overall experience.
This guide shows you how to update your personal details, email, and password in just a few steps.

Step 1: Log In to Your Account #

1. Visit the Kingston Express website
2. Click My Account
3. Log in using your email and password

Step 2: Go to Account Details #

Once logged in:

1. From the My Account dashboard, click Account Details
2. This is where you can edit your personal information

Step 3: Update Your Personal Information #

You can update:

• First name
• Last name
• Display name
• Email address

✍️ Make sure your email is correct — it’s used for order updates and password resets.

Step 4: Change Your Password (Optional) #

If you want to change your password:

1. Enter your current password
2. Enter a new password
3. Confirm the new password

🔐 Use a strong password you don’t use on other websites.

Step 5: Save Your Changes #

After updating your information:

• Click Save Changes
• You’ll see a confirmation message when updates are successful

✅ Your changes take effect immediately.

Updating Your Address Information #

To update delivery or billing addresses:

1. Go to My Account → Addresses
2. Click Edit under Shipping or Billing Address
3. Enter your updated details
4. Save changes

📍 Updated addresses apply to future orders only.

Why Keeping Your Profile Updated Matters #

✔ Faster checkout
✔ Accurate delivery information
✔ Easier communication with sellers
✔ Quick access to support

Common Issues & Tips #

• Email already in use: Make sure the email isn’t linked to another account
• Forgot password: Use the Reset Password option
• Changes not saving: Refresh the page and try again

When to Contact Support #

Contact Kingston Express Support if:

• You can’t update your email
• Changes aren’t saving
• You no longer have access to your old email

📌 Provide your full name and current account email.

Helpful Tips #

✔ Review your profile details regularly
✔ Keep your phone number updated (if available)
✔ Update addresses before placing new orders
✔ Log out on shared devices

Final Tip #

A complete and up-to-date profile helps everything run smoothly — from checkout to delivery and support 😊