Jamaica
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SUPPORT & ESCALATION – SELLER & BUYER GUIDE
- When to Contact Support (And When Not To)
- How to Submit an Effective Support Request
- Support Response Times & Statuses Explained
- Escalation Levels: What They Mean
- When and How to Escalate an Issue
- What Issues Cannot Be Escalated
- Dispatchment Issues & Priority Handling
- Resolving Stalled or Delayed Cases
